Frequently Asked Questions.

When do I need an Interior Designer?
Whether you are refurbishing an existing space or establishing a new tenancy, engaging an Interior Designer is essential. A comprehensive documentation package will ensure your vision is brought to life through concept development, finishes and furniture selection. Most importantly, it will include detailed technical drawings for shopfitters, contractors, and engineers, facilitating a seamless build process. This documentation is also crucial for securing approvals from landlords, shopping centres, lessors, and relevant authorities, such as local councils, with the drawings adhering to the national construction codes and regulations.

Can you do residential design?
We focus exclusively on commercial interior design, specialising in retail, medical, hospitality, services, and corporate spaces.

Where are you based?
Design Gallery studio is based just north of Brisbane, QLD, but our services extend across Australia and internationally. With most communication conducted via email, phone and virtual meetings, we efficiently manage projects beyond our local area, ensuring distance is never a barrier to exceptional design!

Does my designer have a ‘style’ that I need to abide by?
The style direction of a project is guided by a combination of the client’s preferences and budget, the building’s architecture, the surrounding demographic and the tenancy context. Our team of qualified designers is adept at tailoring each design to align with our client’s unique vision and requirements.

What is included in the initial consultation?
The initial consultation is complimentary and can be conducted either on onsite for South East Queensland based clients, or via phone or virtual meeting for those further afield. This is an opportunity to discuss your goals, share inspirational imagery, and outline any preferences or dislikes. It’s also the perfect time to talk about your budget and timeline, The more information you can provide, the better we can tailor the design to suit your needs.

What is the design process?
Take a look at our design process here!

How long will the design process take?
The duration of the design process depends on several factors, including the project’s size and complexity, as well as approval requirements from landlords, shopping centres, councils, and building permit authorities. Your quotation will outline the estimated time for each design stage. During the initial consultation, your designer will discuss the timeline and provide a clear idea of what to expect.

What if I don’t like the initial concept?
That is perfectly fine! Be open and honest about your thoughts on the concept, and let your designer know exactly what you do and don’t like. Clear, specific feedback with examples will help ensure your vision is accurately understood.

What will my project cost?
Our fees are determined on a case-by-case basis, and are calculated according to the scope of work defined during the initial consultation.

Is there a contract?
Yes, our fee proposal contract will cover key aspects such as the design brief, documentation phases, project administration, inclusions, payment structure, company details, insurance, and terms and conditions. A well-written contract is essential for both the client and us, helping to prevent any misunderstandings and ensure clear communication throughout the project.

Do you provide costing and tendering services for the fitout?
We can provide cost estimates for specific elements included in our design, but we are unable to offer a final price for the entire fitout. However, we can collaborate with your selected builder or shopfitter to help ensure the fitout stays within your budget.

What is not included in the design service?
Our services do not include graphic design, hydraulic or glazing engineer drawings, fire control and safety certificates, or electrical, mechanical, or structural engineer certificates, nor do they cover council applications and approvals. Any items not specifically outlined in the scope of works within our contract are not included in the project costing.

If you have any further questions, you can email us at design@designgallery.com.au or phone 07 3888 9794 and one of our friendly staff will be happy to assist!